Water damage restoration information.

Explore project information and questions to ask before you hire.

For new water damage restoration service inquiries. Not for billing or existing-customer support.

Service connections are currently unavailable.

You can explore the service information below. We cannot connect you with a provider at this time.

Our contact form is for website questions and does not request a service or callback.

Contact us with a question

Before you choose a provider

  1. 1

    Understand your project

    Review the service information and questions below.

  2. 2

    You choose who to hire

    Ask about the scope, pricing and terms before agreeing to any work.

What can restoration involve?

Discuss with a provider

  • Water removal and drying
  • Assessing water damage and restoration needs

Not for

  • Billing or existing-customer support
  • Emergency response or rescue

Questions

Can I connect with a provider here?

Service connections are currently unavailable. Our contact form is for website questions and does not request a service or callback.

Do I have to hire anyone?

No. You decide whether to hire a provider.

Does Service Gateway perform the work?

No. Independent providers are responsible for their work, pricing and customer agreements.

Before you hire a restoration provider

Questions to ask
  • What assessment and drying work is included?
  • How will the scope and price be documented?
  • What license and insurance are required for this work?
  • What work is excluded from the estimate?

Understand your water damage restoration needs.